Steve Mackrell

“If you work hard enough you can achieve your goals.”

Sage words from Steve Mackrell, Networking Technologies system support specialist. But for Steve these aren’t just words to live by, it’s his life story. Steve began his career in retail, working his way up to management positions at Walmart, Dollar General and Gabes. But then, Steve realized that his passion in IT would require an advanced degree. So, as an adult with a family, he made the decision to go back to school. Juggling work, school and family, and successfully earned a Bachelor of Science degree in Information Technology from Southern New Hampshire University.

In his current role, Steve gets to marry the customer service skills he learned in retail with his expertise in IT. He spends his days helping clients troubleshoot issues with their computers or networks.

A native Erieite, Steve and his wife, Jenea, love spending time together with their kids – Aaron, 12; Clara, 2; and Conner, 18 months – either enjoying outdoor activities when weather permits or staying inside to watching a movie or working on a puzzle.